About Us

Meet the Team

PMI Palm Properties is a full-service real estate asset management company proudly serving Northern Palm Beach County — including Jupiter, Jupiter Farms, Tequesta, Juno Beach, Palm Beach Gardens, and surrounding communities.

We help residential property owners protect and grow their investments through professional, high-quality management backed by smart technology, white-glove service, and a performance-driven mindset.

But we don’t stop there — we’re on a mission to redefine what property management should be. We focus on proactive care, tenant satisfaction, and owner results.

What Makes Us Different

We’re building a property management company that’s 10% better and noticeably different, by:

  • Prioritizing owner outcomes over just tasks — focusing on performance, cash flow, and long-term ROI
  • Delivering tenant-first experiences that reduce turnover and protect your asset
  • Offering real-time communication and transparency through modern tech and client dashboards
  • Providing concierge-level home watch and seasonal care services for out-of-town owners
  • Treating property management like a strategic partnership, not a maintenance contract

Our Values

At PMI Palm Properties, our approach is rooted in:

  • Trust – We keep our word and do what’s right
  • Transparency – Clients stay informed every step of the way
  • Stewardship – We treat every property like it’s our own
  • Integrity – We believe doing good is good business
  • Compassion – We treat people with respect and care

As a faith-oriented business, we view our work as more than a transaction — it’s an opportunity to serve others well, honor commitments, and build lasting impact.

What to Expect

Whether you're a homeowner, investor, or tenant, you’ll experience:

  • Prompt, clear communication
  • Proactive, professional service
  • A team grounded in character — and driven by results

Locally Owned. Nationally Backed.

PMI Palm Properties is locally owned and independently operated, with the national backing of Property Management Inc. (PMI) — a trusted franchise with over 50,000 properties under management, 20 years of experience, and a nationwide reputation for innovation, systems, and service.

Picture of Greg Ross-Smith
Greg Ross-Smith General Manager

Greg is committed to providing superior property management by protecting and maintaining his clients’ real estate investments while delivering responsive, high-touch service to both owners and tenants. He believes exceptional management is rooted in stewardship, trust, and consistent care — leading to better tenants, lower vacancy, and stronger asset performance.

As a real estate investor himself, Greg understands the importance of a dependable property manager in achieving peace of mind, stable returns, and long-term value.

Greg brings a faith-based values approach to his work — striving to lead with integrity, compassion, and a genuine desire to serve others well.

He lives in Jupiter with his wife and two kids, where they enjoy the coastal lifestyle and being active in the local community.

Picture of Morgan Guerra
Morgan Guerra Tenant Relations Manager

Morgan brings a background in hospitality and sales, having managed restaurants and customer-facing teams with a focus on care and communication. She’s known for her empathy, patience, and thoughtful problem-solving — and believes every tenant deserves to feel welcome, respected, and at home.

Morgan is motivated by the belief that providing excellent tenant service, including dignity, safety, and peace of mind — especially for families, is foundational to delivering the highest level of care and results for the property owners we serve.

She lives in Jupiter with her husband and two children, where she also homeschools, gardens, and enjoys babysitting dogs. She’s a certified beer cicerone and passionate coffee enthusiast.

Greg and Morgan operate PMI Palm Properties as a husband-and-wife team, combining their unique strengths to serve both property owners and tenants with care, professionalism, and purpose. With Greg’s background in real estate investment and leadership, and Morgan’s experience in hospitality and people-focused service, they bring a well-rounded, values-driven approach to every relationship.

Their shared mission is to manage properties with excellence while creating meaningful, respectful experiences for the people who live in them. As local residents raising their family in Jupiter, they’re deeply committed to the well-being of their clients, their community, and the homes they help steward.